OSTiTTO Privacy Policy

Privacy Policy

How OSTiTTO collects, uses, processes, and protects your information.

This Privacy Policy describes how OSTiTTO ("Platform", "we", "us", or "our") collects, uses, processes, and protects your information when you use our website, services, and courses. We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Information We Collect

We collect information to provide and improve our services to both students and instructors. This information falls into the following categories:

1.1 Information You Provide Directly

  • Account Data (All Users): Name, email address, password, date of birth, and location.
  • Payment Data (Students): Payment information (e.g., credit card details, bank account details) processed through secure third-party payment gateways. We do not store sensitive payment card information.
  • Instructor Data (Instructors Only): Professional background, identification documents (for verification), tax information, and payment details for remuneration.
  • Communication Data: Information you provide when communicating with us via email, support tickets, or public forums/chats.

1.2 Information Collected Automatically

  • Usage Data: Details about how you use the Platform, including pages viewed, time spent on pages, search queries, and interactions with courses and content.
  • Device Data: Information about the device you use to access the Platform, such as IP address, operating system, browser type, and device identifiers.
  • Tracking Technologies (Cookies): We use cookies and similar tracking technologies to track activity, personalize content, and gather demographic information.

1.3 Learning and Performance Data (Students Only)

Course progress, quiz and assignment results, completion data, and feedback on courses.

2. How We Use Your Information

We use the collected information for various purposes:

Service Provision To provide, maintain, and improve our Platform and services, including facilitating enrollment and course access.
Personalization To tailor content, courses, and educational recommendations based on your learning patterns.
Security and Verification To verify user identities (especially instructors), prevent fraud, and ensure the security of the Platform.
Communication To send essential service notifications, updates, marketing materials (if you consent), and support responses.
Payments To process transactions and pay instructors their due remuneration.
Legal Compliance To comply with legal obligations, enforce our Terms and Conditions, and resolve disputes.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

  • With Instructors (Student Data): We share certain student data (e.g., progress, enrollments, course feedback) with the instructors who teach the courses you enroll in.
  • With Students (Instructor Data): We share public-facing instructor data (name, profile, course content) with students to facilitate learning.
  • Service Providers: We engage trusted third-party companies (e.g., payment processors, hosting services, analytics providers) to perform functions on our behalf. These parties are contractually obligated to protect their data.
  • Legal Requirements: If required by law, court order, or governmental request, we may disclose your information.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security and Retention

Security

We implement technical and organizational measures (like encryption and secure servers) designed to secure your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. However, no internet transmission is 100% secure.

Retention

We retain your personal information only for as long as necessary to provide the services you have requested, comply with our legal obligations (e.g., tax and accounting), and resolve disputes.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Correction: You have the right to access and update your personal information directly through your account settings.
  • Withdrawal of Consent: You may withdraw your consent for future data processing at any time where consent was the legal basis for processing.
  • Deletion (Right to be Forgotten): You may request the deletion of your account and personal data, subject to legal limitations regarding retention.
  • Opt-Out of Marketing: You can opt out of receiving marketing emails from us by following the unsubscribe instructions included in those emails.

6. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Address Vatara, Dhaka-1212