Refund & Exchange Policy
At OSTiTTO, we deliver premium educational content for university success. Our products offer immediate access to proprietary academic assets; therefore, we maintain the following terms for all digital purchases.
01. No Monetary Refunds
We do not offer monetary refunds for any course once the purchase is completed. By purchasing a course on OSTiTTO, you acknowledge that all sales are final.
02. Technical Issues
If access fails due to our platform, we resolve it within 24-48 hours. Technical difficulties do not qualify for cash refunds but may extend exchange eligibility.
Course Exchange
Flexible replacement options if your academic plans change.
Request an exchange within 48 hours of purchase, provided you've completed less than 10% of the content.
Equal value swaps are free. Pay the difference for upgrades. No credits issued for lower value swaps.
Email support with your order details and the course you wish to swap to:
support@ostitto.com